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#ADOBE ROBOHELP TECHNICAL DOCUMENTATION HOW TO#
#ADOBE ROBOHELP TECHNICAL DOCUMENTATION UPDATE#
#ADOBE ROBOHELP TECHNICAL DOCUMENTATION SOFTWARE#

In other words, helping readers not just in using the product’s tools, but helping them use these tools effectively. Provide Low-level Context – At the lowest level of our hierarchy of context, provide information that guides readers in their use of tools and procedures.Provide Intermediate Context – Having defined the broader structure of the document, the next step is to define the intermediate level of context for each of these groups: the tasks that, taken together, allow the user to accomplish a larger goal.The documentation focuses too narrowly on tasks and procedures and, in so doing, fails to provide the larger goals that would help readers understand why they should perform the tasks and how each task fits within a broader understanding.

#ADOBE ROBOHELP TECHNICAL DOCUMENTATION SOFTWARE#

Provide Broad-scale Context – Although the most documentation does an adequate job of describing the software features, the broad overview that shows how they fit together is often lacking.

Here are the some of the rules that must be followed while writing: Below this comes the finest level of detail: the steps required to complete each individual task. Lastly, all readers need to know the specific tasks that must be performed in order to reach each goal. More experienced readers already know something of this overall context, and instead, need more intermediate-level information, as well as a comprehensive view of the goals they can accomplish with the product. A layperson needs a broad overview of what they can accomplish with the product, the main components that permit them to accomplish these goals, and how all the components fit together.

#ADOBE ROBOHELP TECHNICAL DOCUMENTATION HOW TO#

But it works poorly in user manuals, where the goal is to teach the reader how to do something. The users who want to learn how to do something requires considerably more context than a feature the list provides. A feature-based approach is apt for reference manuals, where the objective is to provide information on something the reader already knows. As a result, the reader’s needs are subordinate to the idiosyncrasies of the product, resulting in the documentation that works only for people who already knows how everything works and is interested only in finding out a few details. Although it’s certainly true that each of these items will eventually need to be documented, the problem with this approach is that it focuses more on the product than on the reader.

The majority of the documentation projects start out with a comprehensive inventory of the “features” a product consists of-the menus, icons, and dialog boxes of software. NovemDecemUncategorized Leave a comment Technical Writing Visit email or call +65-82086393 to discuss your writing requirements. Obtain the documentation approval from the designated reviewers/approvers.Address all the major and critical documentation CRs and defects identified during the documentation validation.

#ADOBE ROBOHELP TECHNICAL DOCUMENTATION UPDATE#

Update the documents as per the review comments.

Send the draft to the reviewers identified in the documentation plan.

Perform a peer review with other writers if possible.

Attend the core team meetings, interact with the application, study the design documents, ask questions to testers/developers.

Request for a demo or join the demo sessions that are given to the sales team.

After the plan is approved, start Interviewing the SMEs to extract the technical knowledge. Ask the right questions in the right way to glean information from different personality types.

Request them to review and approve the plan.

Distribute the plan to the core team members: PLM (Marketing), R&D lead (Engineering), and PM (Program Manager).

On the basis of MRD and functional specs, create a documentation plan.

Read the Marketing Requirements Document (MRD) and functional specification.